[ { "id": 25558, "name": "MosaicVoice", "slug": "mosaicvoice", "former_names": [], "small_logo_thumb_url": "https://bookface-images.s3.amazonaws.com/small_logos/07a04bfee4132b3897d5f49fa3c1e7527834c9d3.png", "website": "https://mosaicvoice.ai/", "all_locations": "San Francisco, CA, USA; Oakland, CA, USA; Remote", "long_description": "MosaicVoice makes it easy for call centers to automate their Quality Assurance function. Our software listens to customer conversations in real-time and identifies and alerts agents and managers to any compliance violations as they happen", "one_liner": "We make it simple for call centers to automate quality assurance.", "team_size": 4, "industry": "B2B", "subindustry": "B2B -> Operations", "launched_at": 1644872157, "tags": [ "Call Center", "AI" ], "tags_highlighted": [], "top_company": false, "isHiring": false, "nonprofit": false, "batch": "Winter 2022", "status": "Active", "industries": [ "B2B", "Operations" ], "regions": [ "United States of America", "America / Canada", "Remote", "Fully Remote" ], "stage": "Early", "app_video_public": false, "demo_day_video_public": false, "app_answers": null, "question_answers": null, "url": "https://www.ycombinator.com/companies/mosaicvoice", "api": "https://devasheeshg.github.io/yc-api/batches/winter-2022/mosaicvoice.json", "year_founded": 2020, "city": "San Francisco", "country": "US", "linkedin_url": "", "x_url": "", "fb_url": null, "cb_url": null, "github_url": null, "logo_url": "https://bookface-images.s3.amazonaws.com/small_logos/07a04bfee4132b3897d5f49fa3c1e7527834c9d3.png", "app_video_url": null, "dday_video_url": null, "company_photos": [], "primary_partner": { "name": "Nicolas Dessaigne", "url": "https://www.ycombinator.com/people/nicolas-dessaigne" }, "founders": [ { "user_id": 855000, "full_name": "Julian McCarty", "title": "Founder", "founder_bio": "I've spent my career at the intersection of analytics and the call center. After studying math at Berkeley, I spent 4 years as a consultant, advising some of the world's largest call centers on operational optimization. After business school at Stanford, I spent 7 years as an Investment Banker covering the call center software landscape. Now, as CEO and Co-founder of MosaicVoice, my team and I are working to empower call centers and their employees with the use of Conversational Intelligence.", "is_active": true, "linkedin_url": "https://www.linkedin.com/in/julianmccarty/", "x_url": "", "avatar_thumb_url": "https://bookface-images.s3.us-west-2.amazonaws.com/avatars/12cf1867fc9dff42c7c535ea024307cfc640767e.jpg" }, { "user_id": 857167, "full_name": "Chishun Kwong", "title": "Founder", "founder_bio": "", "is_active": true, "linkedin_url": "https://www.linkedin.com/in/chishun-kwong-582ab51a", "x_url": "", "avatar_thumb_url": "https://bookface-images.s3.us-west-2.amazonaws.com/avatars/f232704189506e48b68af2af0315e47522a04c5b.jpg" } ], "jobs": [], "news": [], "launches": [] }, { "id": 26693, "name": "SigmaMind AI", "slug": "sigmamind-ai", "former_names": [ "PayO (Neo Trade", "Inc.)", "PayO", "Sigma AI" ], "small_logo_thumb_url": "https://bookface-images.s3.amazonaws.com/small_logos/4857d95e94326dab2796fc4935e39cb912bd34e3.png", "website": "https://sigmamind.ai?utm_source=yc&utm_medium=web", "all_locations": "San Francisco, CA, USA", "long_description": "SigmaMind AI is a platform for building voice AI agents purpose-built for call centers. Our agents make and answer calls for lead generation, appointment setting, follow-ups, collections, customer intake, and basic support. Instead of replacing the phone systems a center already uses, we connect on top of them. Because the AI handles many calls at once, a call center can reach far more people than a human team, lower its cost per lead, and stop wasting agent time on calls that go nowhere. Our customers are usually non-technical operators running centers with 25 or more agents, with the strongest traction in insurance, home services, solar, and lending.", "one_liner": "Voice AI platform purpose-built for contact centers.", "team_size": 12, "industry": "B2B", "subindustry": "B2B", "launched_at": 1653235676, "tags": [ "SaaS", "B2B", "Call Center", "AI", "Conversational AI" ], "tags_highlighted": [], "top_company": false, "isHiring": false, "nonprofit": false, "batch": "Summer 2022", "status": "Active", "industries": [ "B2B" ], "regions": [ "United States of America", "America / Canada", "Remote", "Partly Remote" ], "stage": "Early", "app_video_public": false, "demo_day_video_public": false, "app_answers": null, "question_answers": null, "url": "https://www.ycombinator.com/companies/sigmamind-ai", "api": "https://devasheeshg.github.io/yc-api/batches/summer-2022/sigmamind-ai.json", "year_founded": 2022, "city": "San Francisco", "country": "US", "linkedin_url": "https://www.linkedin.com/company/sigmamind-ai/", "x_url": "https://twitter.com/sigmamind_ai", "fb_url": null, "cb_url": null, "github_url": null, "logo_url": "https://bookface-images.s3.amazonaws.com/small_logos/4857d95e94326dab2796fc4935e39cb912bd34e3.png", "app_video_url": null, "dday_video_url": null, "company_photos": [], "primary_partner": { "name": "Gustaf Alstromer", "url": "https://www.ycombinator.com/people/gustaf-alstromer" }, "founders": [ { "user_id": 513633, "full_name": "Ashish Agarwal", "title": "Founder", "founder_bio": "Co-Founder at SigmaMind AI- voice/chat AI platform for call-centers and enterprises \n", "is_active": true, "linkedin_url": "https://www.linkedin.com/in/agarwalashish101/", "x_url": "https://twitter.com/_ashishagarwal_", "avatar_thumb_url": "https://bookface-images.s3.us-west-2.amazonaws.com/avatars/31d3f2d3346eba806fadd9b822ff6f9c073d6926.jpg" }, { "user_id": 1016312, "full_name": "Pratik Mundra", "title": "Founder", "founder_bio": "Co-founder at SigmaMind AI, Previously founded a Clean Energy business, Ex- Goldman Sachs", "is_active": true, "linkedin_url": "http://www.linkedin.com/in/mundrapratik90/", "x_url": "https://twitter.com/mundrapratik90", "avatar_thumb_url": "https://bookface-images.s3.us-west-2.amazonaws.com/avatars/a2b7e161e6014db277f6c321a7f6e1336afddd08.jpg" } ], "jobs": [], "news": [], "launches": [ { "id": 76739, "title": "SigmaMind AI - Automate customer support with AI šŸš€", "tagline": "We help e-commerce brands automate their customer support using AI", "body": "Hi, we are [Ashish](https://www.linkedin.com/in/agarwalashish101/) and [Pratik](http://www.linkedin.com/in/mundrapratik90/), founders of [**SigmaMind AI**](https://sigmamind.ai/?utm_source=yc&utm_medium=web) - an AI platform to automate customer support for brands and call-centers.\n\nWe came to work on this idea when we were ordering food from a food delivery service and had to wait almost 15 minutes to talk to an agent - leaving us frustrated. After talking to E-commerce companies, we realized the problems they faced and decided to find a solution.\n\n**Problem:** E-commerce brands are overwhelmed by the increasing volume of customer inquiries, leading to slow response times, frustrated customers, high support costs, and lost sales.\n\n* Limited support šŸš«: Current support models lack 24/7 availability, causing missed inquiries and lost opportunities.\n* Delayed responses šŸ•: Long wait times and inaccurate information frustrate customers and damage brand perception.\n* Inconsistent communication šŸ˜• : New agent training leads to conflicting information and inconsistent brand messaging.\n* Inefficiency and High Cost: Agents waste time on basic questions, hindering their ability to solve complex issues and prevent problems.\n\n**Solution:** SigmaMind AI seamlessly integrates with your Shopify store and Gorgias to automatically resolve customer tickets, freeing up your human agents for more complex issues. Our powerful AI can:\n\n* Respond to frequently asked questions about products, orders, shipping, and returns.\n* Suggest personalized product recommendations based on individual customer preferences.\n* Create subscriptions on Recharge, cancel orders on Shopify, and tag tickets appropriately.\n* Close tickets automatically once the issue has been resolved.\n* Generate draft responses for human agents, saving them valuable time.\n* Learn from your Shopify store, past tickets, FAQs, and other data sources to ensure accurate and personalized support.\n\n**How does it work?**\n\n[Check out this short demo video](https://youtu.be/6RgqHcCJ5Ew?si=PuxtgQyPoGlIcsLm)\n\nSigmaMind AI works within helpdesk tools like Zendesk/Gorgias and needs to be linked to your Shopify store. It has 2 modes - Autopilot and Co-pilot.\n\n* In Autopilot mode, it will automatically send responses to customer tickets, take any action like creating a subscription on Recharge or cancel an order on Shopify, tag the ticket appropriately, and close it. You can set up this custom workflow on the SigmaMind AI dashboard.\n\n ![uploaded image](/media/?type=post&id=76739&key=user_uploads/1016312/baebbd2a-79a9-440e-b611-993d3d991f01)\n\n ![uploaded image](/media/?type=post&id=76739&key=user_uploads/1016312/4b56ceae-2b59-4be4-b472-7cd3685374c5)\n\n* In Co-pilot mode, AI will suggest response drafts for any incoming ticket which can be used by the support agent to send a response.\n\n ![uploaded image](/media/?type=post&id=76739&key=user_uploads/1016312/e2159a15-3bf2-4e93-a0c6-a313a26d82a5)\n\n\nYou can set up the AI brand voice and tone on the SigmaMind AI dashboard to customize the AI for your brand. This enables you you create a truly personalized AI for your brand.\n\n![uploaded image](/media/?type=post&id=76739&key=user_uploads/1016312/a3932108-9752-4e73-89be-e49bf4b2ec85)\n\nIt integrates with other tools like Recharge, Loop Returns, and Skio as well. ItĀ tackles frequently asked questions about products, orders, shipping, and returns, freeing up your team for more complex issues. SigmaMind AI learns from your Shopify store, past tickets, FAQs, help docs, and other third-party systems, ensuring accurate and personalized support.\n\n**Our Ask**\n\n1. Refer any E-commerce brands, Shopify agencies, or Customer support managers in your network. Referral bonus šŸ’° for every lead converted. Email us at [hello@sigmamind.ai](mailto:founders@sigmamind.ai) to connect.\n2. If you own a Shopify store, please [book a demo](https://calendly.com/sigmaai/sigma-ai-demo-30-mins) with us to see SigmaMind AI in action. Special deal for YC companies! ā¤ļø", "url": "https://www.ycombinator.com/launches/Jxj-sigmamind-ai-automate-customer-support-with-ai", "votes": 12, "created_at": "2023-12-07T17:16:27.387Z" } ] }, { "id": 27045, "name": "Argovox", "slug": "argovox", "former_names": [ "Ruffo" ], "small_logo_thumb_url": "https://bookface-images.s3.amazonaws.com/small_logos/623713958db43f2325683bc120f59f299af5545e.png", "website": "https://www.argovox.com/", "all_locations": "San Francisco, CA, USA", "long_description": "We help healthcare providers increase profitability and cashflow by automating their patient billing and collections processes.\r\n\r\nToday, healthcare providers in the US are leaving up to 20% of their profit margins on the table due to subpar patient billing and collections processes. Billing patients and collecting their payments is a complex process that requires specialized skills and a lot of effort. Traditionally, healthcare providers have done this manually, with limited automation around one-way reminders. This leads to limited engagement with payers and subpar collection results.\r\n\r\nArgovox changes this by making new levels of payer engagement possible at scale. Through both voice and text conversations, our AI agents can engage in complex, multi-turn patient billing and collection conversation. This leads higher engagement with payers and optimal collection results.", "one_liner": "Voice AI agents for patient billing and collections", "team_size": 3, "industry": "Fintech", "subindustry": "Fintech", "launched_at": 1655180175, "tags": [ "Fintech", "Healthcare", "LegalTech", "Call Center", "AI Assistant" ], "tags_highlighted": [], "top_company": false, "isHiring": false, "nonprofit": false, "batch": "Summer 2022", "status": "Inactive", "industries": [ "Fintech" ], "regions": [ "United States of America", "America / Canada", "Remote", "Partly Remote" ], "stage": "Early", "app_video_public": false, "demo_day_video_public": false, "app_answers": null, "question_answers": null, "url": "https://www.ycombinator.com/companies/argovox", "api": "https://devasheeshg.github.io/yc-api/batches/summer-2022/argovox.json", "year_founded": 2022, "city": "San Francisco", "country": "US", "linkedin_url": "", "x_url": "", "fb_url": null, "cb_url": null, "github_url": null, "logo_url": "https://bookface-images.s3.amazonaws.com/small_logos/623713958db43f2325683bc120f59f299af5545e.png", "app_video_url": null, "dday_video_url": null, "company_photos": [], "primary_partner": { "name": "Tom Blomfield", "url": "https://www.ycombinator.com/people/tom-blomfield" }, "founders": [ { "user_id": 1007927, "full_name": "Noe Branagan", "title": "Founder", "founder_bio": "Engineering leader with over 10yrs leading engineering efforts for companies in different stages; Passionate about knowledge sharing and education, especially those that help other developers grow or get people into software development; likes to mentor/coach. If you have anything in mind, send me a message @noeBranagan. Currently, co-founder & CTO @ Ruffo making cross-border real estate transactions easy for everyone. ", "is_active": false, "linkedin_url": "https://www.linkedin.com/in/noebranagan/", "x_url": "https://twitter.com/noeBranagan", "avatar_thumb_url": "https://bookface-images.s3.us-west-2.amazonaws.com/avatars/f9c1e0f01e69f72a2393d209c26be6b9b9de88d1.jpg" }, { "user_id": 1013752, "full_name": "Luis Pellerano", "title": "Founder", "founder_bio": "Founder of Ruffo/Argovox (YC S22). Built AI voice agent for patient billing support (Argovox) and app for signature and apostille of cross-border real estate transaction documents (Ruffo).\n\nM&A and capital markets attorney for 8+ years at Simpson Thacher (NYC and Palo Alto).", "is_active": false, "linkedin_url": "https://www.linkedin.com/in/luis-r-pellerano/", "x_url": "", "avatar_thumb_url": "https://bookface-images.s3.us-west-2.amazonaws.com/avatars/70d18455df6c366c925555b75871912f989e6c49.jpg" } ], "jobs": [], "news": [], "launches": [ { "id": 64900, "title": "Ruffo šŸšŸ  Cross-border real estate transactions", "tagline": "We're the simplest way for you to complete the purchase of property abroad", "body": "**TL;DR -** When buying a home abroad, Ruffo lets buyers complete the required documents 100% online instead of having to get on a plane, go to a foreign consulate, or hire a foreign attorney.\n\nšŸ™„ **The problem**\n\nWhen purchasing real estate abroad, signing transaction documents is a huge pain. You either get on a plane to sign in person, take your chances going through a maddening DMV-like experience at the nearest consulate, or pay thousands of dollars to (often questionable) foreign attorneys for signing in your name.\n\nThe risks, hassles, and costs of todayā€™s cross-border document completion process drives many buyers to abandon their purchase halfway through, and forces many other would-be buyers to hold back. On top of stifling the homeownership dreams of buyers, todayā€™s process also costs home sellers, real estate agents and mortgage lenders millions of dollars in lost sales every year.\n\n![](https://lh6.googleusercontent.com/FpPiykbH8NQkTX3KxSy3oAlLOemXqafh-x66kcjUbyD_pEjzWMJlXEP52n0JR8RdR7bmcO9piJm_DJTlNu-qKSdV3UM1IImfwNaMq1gxl1gbA9tY4sS_hcgzrUztnA759US0RIXp9_2I1Rp4o7clYK0)\n\n\nšŸ˜Œ **The Solution**\n\nWe allow buyers to complete, sign and notarize foreign transaction documents from their computer or mobile phone in just minutes. Ruffo generates the relevant transaction documents and connects the buyer to a notary in the U.S. to sign and notarize online. Ruffo then obtains the required government certifications to ensure that the document is legally valid in the foreign country where it will be used. The end result is a seamless foreign document generation and signature experience that saves the buyer time and money, while helping home sellers, real estate agents and mortgage lenders close more sales in less time.\n\n![](https://lh4.googleusercontent.com/8jFLBHCCeTIzLl_WorfdtCVagFyAHhQ1so48F_PnKiWNqP4WRGYqt3XfDytJJN3g24y0SrBsnHdoOHbA6lAurJT8zy6k8AtT7aV6V80DODrnooGLEvFFLSqONSZgBECBy1QIdspfRy-yWtYCs25XQQg)\n\n\n**In the words of one of our customers:**\n\n_ā€œIā€™ve seen the difficulties other US buyers have gone through when trying to complete their documents \\[for the purchase of property abroad\\]. My experience has been completely different. Ruffo made the process quick and easy. I was able to complete it from my house, without having to go to a consulate or waste money.ā€ -_ Rosa Parra, New York, NY.\n\nšŸ™šŸ„ŗ **The Ask**\n\n1. **Introduce us to anyone you know who works (directly or indirectly) in real estate in Mexico, specially in areas frequented by tourists and expats like Cabo, Tulum, and etc.**. Real estate developers, agents, mortgage lenders, home marketplaces, mortgage marketplaces, appraisers, etc. Would love to chat with any of them!\n2. If you or anyone you know is trying to purchase real estate in Mexico or the Dominican Republic, let us know! Weā€™ll make it a lot simpler :)\n3. If you know of anyone who has purchased real estate in a country they did not reside in, send them our way! Weā€™ll pay them to tell us about their experience.\n4. If you have ever had to deal with cross-border paperwork, weā€™d love to hear about it! Whether you loved or hated the experience, weā€™ll probably learn something from it and might learn of new ways our platform could create value.", "url": "https://www.ycombinator.com/launches/Gsm-ruffo-cross-border-real-estate-transactions", "votes": 21, "created_at": "2022-07-26T15:57:44.534Z" } ] }, { "id": 29288, "name": "Arini", "slug": "arini", "former_names": [ "HireAI" ], "small_logo_thumb_url": "https://bookface-images.s3.amazonaws.com/small_logos/bdcb5cc5f47d4cd58aab24de81261482dd66020a.png", "website": "https://www.arini.ai", "all_locations": "San Francisco, CA, USA", "long_description": "Arini is building the single platform to run all healthcare operations.\r\n\r\nHealthcare has spent the last decade consolidating, but operations are still fragmented, manual, and expensive. A large group runs dozens of disconnected systems for scheduling, billing, insurance, payables, and reporting, with people moving data between them by phone, fax, and spreadsheet.\r\n\r\n\r\nWe partner with some of the largest healthcare enterprises in the country through a Forward Deployed Engineering model. Engineers sit with the customer, find their biggest operational problems, and ship systems that solve them end to end. The best of that work becomes the platform that scales across enterprises.\r\n\r\nOur goal is to deliver the operating leverage healthcare consolidation has promised for decades, so providers can focus on patient care. We obsess over improving patient outcomes, and we are building the platform to run all operations for a $620B industry.", "one_liner": "The single platform to run all healthcare operations", "team_size": 17, "industry": "Healthcare", "subindustry": "Healthcare -> Healthcare IT", "launched_at": 1708365250, "tags": [ "Health Tech", "Dental", "Call Center", "AI" ], "tags_highlighted": [], "top_company": false, "isHiring": true, "nonprofit": false, "batch": "Winter 2024", "status": "Active", "industries": [ "Healthcare", "Healthcare IT" ], "regions": [ "United States of America", "America / Canada" ], "stage": "Early", "app_video_public": false, "demo_day_video_public": false, "app_answers": null, "question_answers": null, "url": "https://www.ycombinator.com/companies/arini", "api": "https://devasheeshg.github.io/yc-api/batches/winter-2024/arini.json", "year_founded": 2024, "city": "San Francisco", "country": "US", "linkedin_url": "https://www.linkedin.com/company/ariniai", "x_url": "https://twitter.com/usearini", "fb_url": "https://www.facebook.com/people/Arini", "cb_url": "https://www.crunchbase.com/organization/arini", "github_url": null, "logo_url": "https://bookface-images.s3.amazonaws.com/small_logos/bdcb5cc5f47d4cd58aab24de81261482dd66020a.png", "app_video_url": null, "dday_video_url": null, "company_photos": [], "primary_partner": { "name": "Pete Koomen", "url": "https://www.ycombinator.com/people/pete-koomen" }, "founders": [ { "user_id": 868778, "full_name": "Abdul Jamjoom", "title": "Founder/CEO", "founder_bio": "Co-founder @ Arini | CS from Harvard in 2019 | Prev Threads (Acquired by Shopify)", "is_active": true, "linkedin_url": "https://linkedin.com/in/abduljamjoom", "x_url": "https://twitter.com/abduljamjoom", "avatar_thumb_url": "https://bookface-images.s3.us-west-2.amazonaws.com/avatars/7ba22f8dde4354da501655b7f5aa3105de20803a.jpg" }, { "user_id": 864285, "full_name": "Rami Rustom", "title": "Founder/CTO", "founder_bio": "Building AI receptionists for dentists at Arini. Previously Eng + AI @ Threads. MIT CS 2021.", "is_active": true, "linkedin_url": "https://linkedin.com/in/ramirustom", "x_url": "https://twitter.com/rami_rustom", "avatar_thumb_url": "https://bookface-images.s3.us-west-2.amazonaws.com/avatars/dfa8c7602086cc357a359d1c490f681e95969dfe.jpg" } ], "jobs": [ { "id": 113666, "title": "Forward Deployed Engineer", "url": "https://www.ycombinator.com/companies/arini/jobs/UatrDy5-forward-deployed-engineer", "location": "San Francisco, CA, US", "type": "Full-time", "role": "Engineering", "role_type": "AI engineer", "salary_range": "$120K - $250K", "equity_range": "0.10% - 0.70%", "experience": "3+ years", "visa": "US citizen/visa only", "skills": [ "Python", "TypeScript", "Prototyping", "AI Agents" ] }, { "id": 113668, "title": "Software Engineer", "url": "https://www.ycombinator.com/companies/arini/jobs/yBH4HQK-software-engineer", "location": "San Francisco, CA, US", "type": "Full-time", "role": "Engineering", "role_type": "Full stack", "salary_range": "$120K - $250K", "equity_range": "0.10% - 0.70%", "experience": "3+ years", "visa": "US citizen/visa only", "skills": [ "Python", "TypeScript", "AI Agents" ] } ], "news": [], "launches": [ { "id": 78760, "title": "šŸ¦œ Arini: The AI receptionist for dentists", "tagline": "Our AI agent answers phone calls and schedules appointments for patients.", "body": "Hey everyone! Weā€™re [Abdul Jamjoom](https://www.linkedin.com/in/abduljamjoom/) and [Rami Rustom](https://www.linkedin.com/in/ramirustom/) from [Arini](https://www.arini.ai).\n\n**tl;dr**\n\nArini is an AI receptionist for dental clinics that answers phone calls, and schedules appointments. The dental front desk is stretched thin, spending 80% of their time on the phone, yet still missing 35% of calls. Missed calls = missed revenue. Arini answers 100% of calls, 24/7.\n\n## **Problem**\n\nHealthcare in the US is facing a massive staffing shortage, especially since COVID. Itā€™s hard for clinics to find, train, and retain admin staff. As a result, the front desk is overworked and understaffed.\n\nThe dental front desk spends 6 hours a day on the phone but still misses 35% of calls. Each missed call is missed revenue.\n\nEven though 80% of dental clinics have online scheduling forms, most appointments are still booked over the phone. Even if you book online, theyā€™re going to call you back (go ahead and try it).\n\n## **Solution**\n\nWe built an AI voice agent that answers phone calls and books appointments. We plug into the existing software that dental clinics use and populate appointments on their calendar. We can also answer questions about insurance, billing, and anything else the patient needs.\n\nWe help practices increase revenue by booking more appointments. We also help them reduce their operating cost since they need to recruit, train, and retain fewer receptionists.\n\n\n\n## **The team and how we landed on dental**\n\nWe met in high school in Jordan, co-founded a start-up 2 years ago, and are always hacking together. Abdul studied CS at Harvard and was an early engineer at Threads, an enterprise communication tool, where he led search. Rami studied CS at MIT and joined Threads a year ago, and we both led Threadsā€™ AI team, where we automated customer support, document feedback, notification triaging, and more.\n\nWe landed on the dental space after going door-to-door to dentists, shadowing them, and experiencing first-hand the challenges they faced. It was clear that the front desk was a bottleneck for increasing bookings, even though dentists in the US spend $7B a year on front desk staffing.\n\n![uploaded image](/media/?type=post&id=78760&key=user_uploads/868778/669b3926-305a-4cc9-92d2-adee47bf0991)\n\n## **How you can help**\n\n1. If you have a cleaning coming up, ask your dentist toĀ [**book a demo with us**](https://calendly.com/d/47d-9z6-g2d/ai-receptionist-demo)\n2. If you know any multi-location dental groups or DSOs, send them our way\n\nYou can reach us atĀ [**founders@arini.ai**](mailto:founders@arini.ai)**.**", "url": "https://www.ycombinator.com/launches/KUK-arini-the-ai-receptionist-for-dentists", "votes": 98, "created_at": "2024-02-26T18:44:16.762Z" } ] }, { "id": 29572, "name": "Domu Technology Inc.", "slug": "domu-technology-inc", "former_names": [], "small_logo_thumb_url": "https://bookface-images.s3.amazonaws.com/small_logos/9f79a6b55a8ecb1f2df2490b9567644b34d67880.png", "website": "https://www.domu.ai/", "all_locations": "San Francisco, CA, USA", "long_description": "Domu automates debt-collection calls, texts, and emails for financial services and healthcare. We work with some of the largest financial institutions in the world and win by doing what nobody else is willing to do. We are hiring :)", "one_liner": "AI Agents for collections", "team_size": 50, "industry": "B2B", "subindustry": "B2B -> Engineering, Product and Design", "launched_at": 1719086771, "tags": [ "AIOps", "Call Center", "AI", "AI Assistant" ], "tags_highlighted": [], "top_company": false, "isHiring": true, "nonprofit": false, "batch": "Summer 2024", "status": "Active", "industries": [ "B2B", "Engineering, Product and Design" ], "regions": [ "United States of America", "America / Canada" ], "stage": "Growth", "app_video_public": false, "demo_day_video_public": false, "app_answers": null, "question_answers": null, "url": "https://www.ycombinator.com/companies/domu-technology-inc", "api": "https://devasheeshg.github.io/yc-api/batches/summer-2024/domu-technology-inc.json", "year_founded": 2024, "city": "San Francisco", "country": "US", "linkedin_url": "https://www.linkedin.com/company/domu-ai/", "x_url": "", "fb_url": null, "cb_url": null, "github_url": null, "logo_url": "https://bookface-images.s3.amazonaws.com/small_logos/9f79a6b55a8ecb1f2df2490b9567644b34d67880.png", "app_video_url": null, "dday_video_url": null, "company_photos": [], "primary_partner": { "name": "Tom Blomfield", "url": "https://www.ycombinator.com/people/tom-blomfield" }, "founders": [ { "user_id": 972200, "full_name": "Camila Zancanella", "title": "Founder/CEO", "founder_bio": "Co-founder @ Domu | The Future of Debt Collections\nCamila has 5 years of experience in multiple business areas, data analytics, and data science. She is responsible for building the models to analyze client data to personalize communication flows and decision-making processes. She previously worked at Rappi and Otter (a unit of Cloud Kitchens) and has contributed to research papers by running statistical models for business studies.", "is_active": true, "linkedin_url": "https://linkedin.com/in/camilazancanella", "x_url": "", "avatar_thumb_url": "https://bookface-images.s3.us-west-2.amazonaws.com/avatars/1322dec9a670c9638b1bcf7406346e37bd8ab13e.jpg" }, { "user_id": 715385, "full_name": "Nick Diaz", "title": "Founder", "founder_bio": "Iā€™ve loved building things since I was twelve. I was a national table tennis player, and I started Domu to change how interactions work in financial services.\n\nIā€™ve closed more than forty deals with some of the worldā€™s largest banks and insurance companies. But what Iā€™m most proud of is our team; they push me every day at work, at the gym, and on our runs. I can confidently say we are one of the highest-performing teams in San Francisco.", "is_active": true, "linkedin_url": "https://www.linkedin.com/in/nicolasdiaz27/", "x_url": "", "avatar_thumb_url": "https://bookface-images.s3.us-west-2.amazonaws.com/avatars/89a598a2ea2d2894751af82e1c6497afb4cec07c.jpg" } ], "jobs": [ { "id": 77017, "title": "Founding SDR or AE (Cash + Equity + Comission)", "url": "https://www.ycombinator.com/companies/domu-technology-inc/jobs/EUpHM75-founding-sdr-or-ae-cash-equity-comission", "location": "San Francisco, CA, US", "type": "Full-time", "role": "Sales", "role_type": null, "salary_range": "$70K - $150K", "equity_range": "0.01% - 0.05%", "experience": "1+ years", "visa": "US citizen/visa only", "skills": [] }, { "id": 82888, "title": "Senior Software Engineer", "url": "https://www.ycombinator.com/companies/domu-technology-inc/jobs/OMYKJIa-senior-software-engineer", "location": "San Francisco, CA, US", "type": "Full-time", "role": "Engineering", "role_type": "Full stack", "salary_range": "$150K - $210K", "equity_range": "0.01% - 0.05%", "experience": "3+ years", "visa": "Will sponsor", "skills": [ "Amazon Web Services (AWS)", "Express", "Git", "PostgreSQL", "TypeScript" ] }, { "id": 95458, "title": "UI/UX Product Designer", "url": "https://www.ycombinator.com/companies/domu-technology-inc/jobs/68zCbM3-ui-ux-product-designer", "location": "San Francisco, CA, US", "type": "Full-time", "role": "Design", "role_type": "UI / UX", "salary_range": "$120K - $160K", "equity_range": "0.01% - 0.05%", "experience": "3+ years", "visa": "Will sponsor", "skills": [] }, { "id": 97400, "title": "Software Engineer Brazil ", "url": "https://www.ycombinator.com/companies/domu-technology-inc/jobs/VIjsS9t-software-engineer-brazil", "location": "San Francisco, CA, US", "type": "Full-time", "role": "Engineering", "role_type": "Full stack", "salary_range": "$70K - $90K", "equity_range": "0.01% - 0.05%", "experience": "3+ years", "visa": "Will sponsor", "skills": [] }, { "id": 98587, "title": "Business Analyst Brazil", "url": "https://www.ycombinator.com/companies/domu-technology-inc/jobs/Hb14wWs-business-analyst-brazil", "location": "SP, BR / State of SĆ£o Paulo, BR", "type": "Full-time", "role": "Operations", "role_type": null, "salary_range": "$40K - $60K", "equity_range": "0.01% - 0.05%", "experience": "3+ years", "visa": "US citizenship/visa not required", "skills": [] }, { "id": 115812, "title": "Brazil AE (Cash + Equity + Comission)", "url": "https://www.ycombinator.com/companies/domu-technology-inc/jobs/y4W1TPx-brazil-ae-cash-equity-comission", "location": "SĆ£o Paulo, SP, BR / SĆ£o Paulo, SĆ£o Paulo, BR", "type": "Full-time", "role": "Sales", "role_type": null, "salary_range": "$45K - $55K", "equity_range": "0.01% - 0.03%", "experience": "1+ years", "visa": "US citizen/visa only", "skills": [] } ], "news": [], "launches": [ { "id": 81786, "title": "Domu - Building AI agents for collections", "tagline": "We automate calls, text and emails for the largest financial institutions in the world", "body": "[Domu](https://www.domu.ai/) uses generative AI to automate debt collection interactions for 8 of the 20 largest banks and insurance companies across the Americas. \n\nHi everyone, we are [Nico](https://www.linkedin.com/in/nicolasdiaz27/) and [Camila](https://linkedin.com/in/camilazancanella). We met 5 years ago while Cami was finishing her MBA at HEC Paris and Nico working at his previous AI company, after that, we participated in more than 10 hackathons together, and made 450 sales calls to understand the biggest problems in banking and communications, we realized collections was a real issue. So we decided to start Domu. \\\n\\\nAt Domu, weā€™ve built probably one of the biggest female teams in the current YC batch, and every day, we wake up with the conviction of helping our clients automate sales calls for collections and insurance sales.\n\n![uploaded image](/media/?type=post&id=81786&key=user_uploads/715385/7d888e91-28b8-433f-a2bf-cb0d0e246cdd)\n\n**šŸšØ The Problem: Nobody likes to collect debt and itā€™s too expensive**\n\nVery few people in the world like to make calls to charge people money. \\\n\\\nEnterprises struggle with all the back-office tasks to manage call centers or debt collection agencies due to the volume of clients. Manual processes lead to high operational costs and a lack of scalability.\n\nTake our client, a major insurance company, as an example. They manually contact more than 150,000 customers monthly, which is around 500,000 minutes spent on callsšŸ˜±. This process also involves capturing data, pulling that data, and analyzing it, which usually results in suboptimal outcomes.\n\n**šŸ«”Ā The Solution: Automated and personalized communications at scale** \\\n\\\nDomu automates customer interactions using GenAI, reducing the need for extensive operational teams. We automate calls and integrate with channels like SMS, WhatsApp, and emails, and give our customers real-time data to track metrics.\n\nšŸ’œĀ  By using Domu, companies can:\n\n* Collect the same as humans in 3 months at 40% of the cost. \n* Improve debt collection and conversion rates.\n* Gain real-time insights about their clients to improve communication.\n\n**šŸ“ˆ Opportunity: The immense potential of our market**\n\nFor every large enterprise with thousands of clients, millions are spent on inefficient communication processes and sales agents. By automating these interactions, Domu can save companies substantial amounts and improve their customer relationships.\n\nIn the US alone, the potential savings in the debt collection sector are enormous, with trillions of dollars at stake. Domu's AI-powered solutions provide a significant opportunity for enterprises to enhance their communication efficiency and effectiveness..\n\n**Get in Touch:**\n\n* **Visit us at** [www.Domu.ai](https://www.domu.ai/)\n* **Emails us:** nick@domu.ai\n* **Chat with us over text:** (954) 445-3188ā€¬", "url": "https://www.ycombinator.com/launches/LH8-domu-building-ai-agents-for-collections", "votes": 22, "created_at": "2024-06-27T23:42:48.328Z" } ] }, { "id": 29679, "name": "Dodo", "slug": "dodo", "former_names": [], "small_logo_thumb_url": "https://bookface-images.s3.amazonaws.com/small_logos/931b010912edad6092eb6dc209a64e86f18872c9.png", "website": "https://www.dodo.ai/", "all_locations": "San Francisco, CA, USA", "long_description": "Dodo turns client communication into booked appointments, completed workflows, and predictive analytics, powering millions of client interactions annually for hundreds of clinics.\r\n\r\nOur multi-agent system autonomously runs scheduling, refills, intake, and follow-ups across calls and texts ā€” integrating directly with clinic systems to cut communication overhead ~70% and act like a trained CSR 24/7.", "one_liner": "AI agents that handle communications for clinics", "team_size": 6, "industry": "Healthcare", "subindustry": "Healthcare -> Healthcare IT", "launched_at": 1723044153, "tags": [ "Health Tech", "Dental", "Call Center", "AI", "Conversational AI" ], "tags_highlighted": [], "top_company": false, "isHiring": true, "nonprofit": false, "batch": "Summer 2024", "status": "Active", "industries": [ "Healthcare", "Healthcare IT" ], "regions": [ "United States of America", "America / Canada" ], "stage": "Early", "app_video_public": false, "demo_day_video_public": false, "app_answers": null, "question_answers": null, "url": "https://www.ycombinator.com/companies/dodo", "api": "https://devasheeshg.github.io/yc-api/batches/summer-2024/dodo.json", "year_founded": 2024, "city": "San Francisco", "country": "US", "linkedin_url": "https://www.linkedin.com/company/dodoinc/", "x_url": "https://x.com/get_dodo", "fb_url": null, "cb_url": null, "github_url": null, "logo_url": "https://bookface-images.s3.amazonaws.com/small_logos/931b010912edad6092eb6dc209a64e86f18872c9.png", "app_video_url": null, "dday_video_url": null, "company_photos": [], "primary_partner": { "name": "Gustaf Alstromer", "url": "https://www.ycombinator.com/people/gustaf-alstromer" }, "founders": [ { "user_id": 732932, "full_name": "Dominik Moehrle", "title": "Founder", "founder_bio": "Building AI agents for medical practices at Dodo. Previously studied Data Science @ Stanford, started beam.ai, and built & scaled 4 products in the healthcare space. When I'm not building, I'm teaching @ equala.org.", "is_active": true, "linkedin_url": "https://www.linkedin.com/in/dominik-moehrle/", "x_url": "https://x.com/dominik_moehrle", "avatar_thumb_url": "https://bookface-images.s3.us-west-2.amazonaws.com/avatars/51e45bb1bc064f69788755245d1997ed46ffebe1.jpg" }, { "user_id": 1340182, "full_name": "Julius Hillebrand", "title": "Founder", "founder_bio": "Building AI agents for medical clinics at Dodo. Stanford Engineer, Oxford PPE. Bootstrapped investment tool to $2m+ AUM, automated workflows for a large fintech, and led one of Oxford's biggest university organizations with 1000+ members. Former child actor. ", "is_active": true, "linkedin_url": "https://linkedin.com/in/juliushillebrand", "x_url": "https://twitter.com/julezhillebrand", "avatar_thumb_url": "https://bookface-images.s3.us-west-2.amazonaws.com/avatars/b0d4705d7fb5cdfd2a0f7746c74caadd342a351d.jpg" }, { "user_id": 1997609, "full_name": "Tim Reinhart", "title": "Founder", "founder_bio": "Building AI agents at Dodo. Studied Computer Science at Stanford and Robotics at ETH Zurich. Built autonomous drone systems at one of the worlds leading robotics labs and worked on mobile computer vision applications.", "is_active": true, "linkedin_url": "https://www.linkedin.com/in/t-reinhart/", "x_url": "", "avatar_thumb_url": "https://bookface-images.s3.us-west-2.amazonaws.com/avatars/85050da3c55a62c75f5b2a312e1611282cb0937b.jpg" } ], "jobs": [ { "id": 78310, "title": "Senior Backend Developer (NodeJS)", "url": "https://www.ycombinator.com/companies/dodo/jobs/MJxQNBV-senior-backend-developer-nodejs", "location": "San Francisco, CA, US / Remote (US)", "type": "Full-time", "role": "Engineering", "role_type": "Backend", "salary_range": "$80K - $160K", "equity_range": "", "experience": "3+ years", "visa": "US citizen/visa only", "skills": [ "Bash/Shell", "Node.js", "TypeScript", "Next.js" ] } ], "news": [], "launches": [ { "id": 82858, "title": "Dodo - AI Employees for Specialized Healthcare Clinics šŸ¦¤", "tagline": "We staff clinics with specialized AI agents.", "body": "Hey YC! Weā€™re Dominik, Tim, and Julius from [Dodo](https://dodo.health).\n\nDominik and Julius grew up together, and we have known each other for 15 years. We were all in grad school together and just moved up from Stanford.\n\n# **TL;DR: Dodo handles front- and back-office tasks for specialty clinic end-to-end**\n\n* Our AI agents answer calls, send medical records, and refill prescriptionsā€”fully autonomously, with no human in the loop\n* We are starting with veterinary clinics, and are expanding to dental and physical therapy\n* Same-day cancellations trigger automatic outbound calls, filling availabilities on short notice\n* This means: No more hold music, phone trees (ā€press 1 for xā€), or voicemail beeps (sorry if you like listening to jingles for minutes on end šŸŽ¶)\n\n### **How you can help ā¤ļø**\n\n* Know someone **who owns a specialty clinic, independently or through a larger corporate/PE?** We would be grateful for an introduction!\n* **Reach out **[**founders@dodo.health**](https://mailto:founders@dodo.health)** or book time on our **[**calendar**](https://dodo.cal.com)**.**\n\n### **Problem: Clinics canā€™t keep up with their admin work**\n\n* **šŸ«„ Understaffed**: Clinics face labor shortages for administrative tasks, with staff feeling burned out due to long hours and inefficient workflows.\n* **šŸš† Undertrained**: One in three medical receptionists leaves their job each year\n* **ā˜Žļø Phone-based**: Clinics handle up to 80% of their communication over the phone\n* **ā³ Result**: Bottlenecks in the front- and back-office, as clinics miss calls and clients. They also fail to fill in cancellations on short notice, decreasing efficiency. Callers spend 67% of their call time on hold\n\n### **Solution: AI EMPLOYEES for Specialty Clinics**\n\n* Handling all calls through verticalized AI agents trained on specialty knowledge and receptionistsā€™ manuals (weā€™re talking literal binders šŸ“š)\n* Interactions with internal software to update patient files, manage schedules, and execute necessary administrative tasks\n* Automatic outbound calls to fill missed appointments on short notice\n\n![uploaded image](/media/?type=post&id=82858&key=user_uploads/1340182/8ce8ac71-be6a-4713-abfb-27bfc9af4e49)\n\n### **šŸ‘Øā€šŸ‘¦ā€šŸ‘¦Ā Meet the Team**\n\nIf youā€™ve been to a specialty clinic recently, chances are youā€™ve seen us shadowing their front desk šŸ•µļøā€ā™‚ļø\n\n![uploaded image](/media/?type=post&id=82858&key=user_uploads/1340182/81442943-c2ec-40c1-a117-1f3dc4f84616)\n\n**Julius** [julius@dodo.health](https://mailto:julius@dodo.health)\\\n\n\n**Dominik** [dominik@dodo.health](https://mailto:dominik@dodo.health)\\\n\n\n**Tim** [tim@dodo.health](https://mailto:tim@dodo.health)\\\n", "url": "https://www.ycombinator.com/launches/LYQ-dodo-ai-employees-for-specialized-healthcare-clinics", "votes": 62, "created_at": "2024-08-08T20:56:59.839Z" } ] }, { "id": 29785, "name": "Simple AI", "slug": "simple-ai", "former_names": [ "TBD" ], "small_logo_thumb_url": "https://bookface-images.s3.amazonaws.com/small_logos/bdc2c60d479b7ebde0f22e07c40db2956ad5ff6c.png", "website": "https://www.usesimple.ai", "all_locations": "San Francisco, CA, USA", "long_description": "Simple AI is building AI voice that sells. Our voice agents know every detail about every product SKU. Theyā€™re trained on the best reps, so every call is handled at top-performer quality. Simple AI agents already outperform trained live reps by 30% on conversion and upsell.", "one_liner": "AI voice that sells", "team_size": 11, "industry": "B2B", "subindustry": "B2B -> Sales", "launched_at": 1723575608, "tags": [ "Sales", "Call Center", "Operations", "AI" ], "tags_highlighted": [], "top_company": false, "isHiring": true, "nonprofit": false, "batch": "Summer 2024", "status": "Active", "industries": [ "B2B", "Sales" ], "regions": [ "United States of America", "America / Canada" ], "stage": "Early", "app_video_public": false, "demo_day_video_public": false, "app_answers": null, "question_answers": null, "url": "https://www.ycombinator.com/companies/simple-ai", "api": "https://devasheeshg.github.io/yc-api/batches/summer-2024/simple-ai.json", "year_founded": 2024, "city": "San Francisco", "country": "US", "linkedin_url": "https://www.linkedin.com/company/simple-ai-lab/", "x_url": "https://x.com/simpleailab", "fb_url": null, "cb_url": "https://www.crunchbase.com/organization/simple-ai-9d81", "github_url": null, "logo_url": "https://bookface-images.s3.amazonaws.com/small_logos/bdc2c60d479b7ebde0f22e07c40db2956ad5ff6c.png", "app_video_url": null, "dday_video_url": null, "company_photos": [ "https://bookface-images.s3.us-west-2.amazonaws.com/attachments/a94fceaf082c5333ae921d07620fd86d0d203968.png" ], "primary_partner": { "name": "Diana Hu", "url": "https://www.ycombinator.com/people/diana-hu" }, "founders": [ { "user_id": 195464, "full_name": "Catheryn Li", "title": "Founder/CEO", "founder_bio": "Cat is co-founder and CEO of Simple AI. Previously, she spent 4 years at Y Combinator, where she led the software team responsible for Startup School, the YC Library, and YC's Co-Founder Matching site.\n\nShe has degrees in computer science and math from MIT.", "is_active": true, "linkedin_url": "https://www.linkedin.com/in/catherynli/", "x_url": "https://twitter.com/catheryn_li", "avatar_thumb_url": "https://bookface-images.s3.us-west-2.amazonaws.com/avatars/620064600550892ac244ba1920f0db800033bba0.jpg" }, { "user_id": 826075, "full_name": "Zach Kamran", "title": "Founder", "founder_bio": "Co-founder Simple AI. Previously working on Bookface at YC.", "is_active": true, "linkedin_url": "https://www.linkedin.com/in/zach-kamran/", "x_url": "https://twitter.com/zach_kamran", "avatar_thumb_url": "https://bookface-images.s3.us-west-2.amazonaws.com/avatars/c017132cea7a1fcd3a8537863dd8bbe32a505c2e.jpg" } ], "jobs": [ { "id": 74410, "title": "Founding Software Engineer", "url": "https://www.ycombinator.com/companies/simple-ai/jobs/bYEgX5m-founding-software-engineer", "location": "San Francisco, CA, US", "type": "Full-time", "role": "Engineering", "role_type": "Full stack", "salary_range": "$100K - $250K", "equity_range": "0.50% - 2.50%", "experience": "3+ years", "visa": "Will sponsor", "skills": [ "Python", "React", "Ruby on Rails" ] }, { "id": 80385, "title": "Forward Deployed Software Engineer", "url": "https://www.ycombinator.com/companies/simple-ai/jobs/tuP4mK7-forward-deployed-software-engineer", "location": "San Francisco, CA, US", "type": "Full-time", "role": "Engineering", "role_type": "Full stack", "salary_range": "$100K - $180K", "equity_range": "0.10% - 1.48%", "experience": "Any (new grads ok)", "visa": "US citizen/visa only", "skills": [ "Python" ] } ], "news": [ { "title": "This AI Startup Is Taking Over Phone Sales", "url": "https://www.youtube.com/watch?v=6iilze3aDkU", "date": "Feb 18, 2026" }, { "title": "Simple AI Raises $14M For Voice AI Sales Agent ", "url": "https://www.upstartsmedia.com/p/simple-ai-voice-sales-agent-omaha-steaks", "date": "Feb 09, 2026" } ], "launches": [ { "id": 86078, "title": "Simple AI - AI phone assistant for consumers", "tagline": "Simple makes phone calls so you don't have to", "body": "**Weā€™re thrilled to announce that starting today, Simple AI Phone Assistant is available on the**Ā [**App Store**](https://www.usesimple.ai/join?inviteCode=launchyc).\\\n\\\nSimple AI can make AI powered phone calls on your behalf. Simple can wait on hold and navigate phone trees. Simple can make phone calls in 33 countries using 15 different languages, or even call 10 different stores at the same time.\n\n![uploaded image](/media/?type=post&id=86078&key=user_uploads/195464/3b0d8227-3cb8-443c-a8a4-fc0796c390c9)\n\nWe tested a beta version of the app extensively with our initial set of 1000 users. We wanted to make sure Simple could successfully perform a variety of tasks, including: making restaurant reservations; finding and booking doctors, dentist, and vision appointments; asking grocery stores, hardware stores, and other retail stores for availability or stock; calling customer support to ask for help with accounts, billing, and more.\\\n\\\nWe started Simple AI with the simple vision to bring the power of AI to regular people. We went through YCā€™s Summer 24 batch. During YC, we saw many startups working on ideas that leverage the new AI and LLM technology to upend various industries. But no one was working on AI for consumers.\n\nIt turns out people really hate making phone calls, and our AI is pretty good at it.\n\nIn fact, itā€™s _better_ than a human at certain tasks. Zach and Cat both needed a new eye doctor and independently set out to find one that would 1) take our new insurance, and 2) had availability soon. Zach did some research on the internet and got an appointment 3 weeks out. Cat had Simple call 15 optometrists near Potrero Hill and got hers in 6 days.\n\nWe give people access to an AI assistant at their fingertips. Read more about our launch on [our blog](https://usesimple.ai/blog/launch) or try it out today at [https://usesimple.ai/join](https://usesimple.ai/join?inviteCode=launchyc).\n\n### **Team**\n\n[Zach](https://www.linkedin.com/in/zach-kamran/) and [Catheryn](https://www.linkedin.com/in/catherynli/) met at YC, where they spent 4 years building consumer products like Bookface, Startup School, and YCā€™s co-founder matching site.\n\n![uploaded image](/media/?type=post&id=86078&key=user_uploads/195464/a59696cc-5d70-4c37-bdec-dafdba687f55)\n\n", "url": "https://www.ycombinator.com/launches/MOM-simple-ai-ai-phone-assistant-for-consumers", "votes": 17, "created_at": "2024-12-05T18:07:13.588Z" }, { "id": 83003, "title": "Simple AI - a better Siri", "tagline": "Simple AI is what Siri should be. We make it 10x easier for you to use your favorite consumer apps.", "body": "[Simple AI](https://www.usesimple.ai/) is what Siri should be. We make it 10x easier for you to use your favorite consumer apps: Amazon, Uber, Doordash, Venmo, Maps, etc. We can also help you do research and book anything from restaurants and flights to that local minigolf place that doesnā€™t have a website.\n\nThe consumer products we use every day are often confusing, adversarial, and sometimes downright deceptive. It makes sense when you realize that Amazon and Googleā€™s primary customers are merchants and advertisers, not you and me.\n\nOur goal is to help you cut through the noise and go from ā€œhaving an intentā€ to ā€œgetting it done.ā€\n\n### **Our ask**\n\nIf you have an iPhone, try out our mobile app! Please reach out toĀ [founders@usesimple.ai](mailto:founders@usesimple.ai)Ā or join theĀ [waitlist](https://www.usesimple.ai/)Ā and weā€™ll onboard you soon.\n\n### **Team**\n\n[Zach](https://www.linkedin.com/in/zach-kamran/) and [Catheryn](https://www.linkedin.com/in/catherynli/) met at YC, where they spent 4 years building consumer products like Bookface, Startup School, and YCā€™s co-founder matching site.\n\n![](https://bookface.ycombinator.com/media/?type=post&id=83003&key=user_uploads/195464/c3d98f3d-7cd8-408e-80aa-406f299121a0)\n\n", "url": "https://www.ycombinator.com/launches/Lal-simple-ai-a-better-siri", "votes": 92, "created_at": "2024-08-13T19:45:00.331Z" } ] }, { "id": 30124, "name": "Careforce", "slug": "careforce", "former_names": [ "Helpcare AI", "Careforce (prev. Helpcare AI)" ], "small_logo_thumb_url": "https://bookface-images.s3.amazonaws.com/small_logos/f6784593709cc6c24d2c3397f86bf70db9efc63c.png", "website": "https://careforce.ai/", "all_locations": "San Francisco, CA, USA", "long_description": "Careforce builds AI Workers for healthcare orgs to take on coordination burden from staff and reduce time of care by autonomously identifying and outreaching patients (through phone, text, email, & mail) to schedule visits, book screenings, complete pre-post, and onboard. \r\n\r\nThese agents require no integration, can navigate all tools, speak 29 languages, come with 50+ outreach scripts and have a remarkable 80% conversation-to-booking closing rate.", "one_liner": "AI Workers for Healthcare Orgs to Find, Call & Schedule More Patients.", "team_size": 9, "industry": "Healthcare", "subindustry": "Healthcare -> Healthcare IT", "launched_at": 1730747199, "tags": [ "Health Tech", "Healthcare", "Healthcare IT", "Call Center", "AI" ], "tags_highlighted": [], "top_company": false, "isHiring": true, "nonprofit": false, "batch": "Fall 2024", "status": "Active", "industries": [ "Healthcare", "Healthcare IT" ], "regions": [ "United States of America", "America / Canada", "Remote", "Partly Remote" ], "stage": "Early", "app_video_public": false, "demo_day_video_public": false, "app_answers": null, "question_answers": null, "url": "https://www.ycombinator.com/companies/careforce", "api": "https://devasheeshg.github.io/yc-api/batches/fall-2024/careforce.json", "year_founded": 2024, "city": "San Francisco", "country": "US", "linkedin_url": "https://www.linkedin.com/company/104092972", "x_url": "", "fb_url": null, "cb_url": null, "github_url": null, "logo_url": "https://bookface-images.s3.amazonaws.com/small_logos/f6784593709cc6c24d2c3397f86bf70db9efc63c.png", "app_video_url": null, "dday_video_url": null, "company_photos": [], "primary_partner": { "name": "Nicolas Dessaigne", "url": "https://www.ycombinator.com/people/nicolas-dessaigne" }, "founders": [ { "user_id": 1090886, "full_name": "Huzaifa Sial", "title": "Founder/CEO", "founder_bio": "Founder and CEO of Careforce. Huzaifa is deeply focused in helping 3x care for all Americans.\n\nPreviously led AI Orgs @ United Healthcare & Optum. Masters in Clinical Informatics form Northwestern and has spent 14+ yrs building Healthcare AI solutions like Disease Prediction Models, Recommendation Engines, Patient Engagement & Behavioral Models, DME optimization Models, Care Delivery & Provider Search Engines etc. 4 Health AI Patents, 2 Healthcare AI exits.", "is_active": true, "linkedin_url": "https://www.linkedin.com/in/hsial/", "x_url": "", "avatar_thumb_url": "https://bookface-images.s3.us-west-2.amazonaws.com/avatars/cd236046ef58e7eb8d13d57627f55ece80f5c453.jpg" } ], "jobs": [ { "id": 78672, "title": "Senior Fullstack Engineer", "url": "https://www.ycombinator.com/companies/careforce/jobs/Hjx9nA3-senior-fullstack-engineer", "location": "Oakland, CA, US / Remote (US)", "type": "Full-time", "role": "Engineering", "role_type": "Full stack", "salary_range": "$120K - $180K", "equity_range": "", "experience": "6+ years", "visa": "US citizen/visa only", "skills": [ "Python", "React" ] }, { "id": 97354, "title": "Technical Product Manager", "url": "https://www.ycombinator.com/companies/careforce/jobs/3IP8uMc-technical-product-manager", "location": "Oakland, CA, US / San Francisco, CA, US / Remote (US)", "type": "Full-time", "role": "Product", "role_type": null, "salary_range": "$140 - $180", "equity_range": "", "experience": "6+ years", "visa": "US citizen/visa only", "skills": [] }, { "id": 97355, "title": "Technical Program Delivery Lead", "url": "https://www.ycombinator.com/companies/careforce/jobs/ZJ28Tzb-technical-program-delivery-lead", "location": "Oakland, CA, US / San Francisco, CA, US / Remote (US)", "type": "Full-time", "role": "Operations", "role_type": null, "salary_range": "$140 - $180", "equity_range": "", "experience": "6+ years", "visa": "US citizen/visa only", "skills": [] }, { "id": 97356, "title": "Enterprise Sales Lead", "url": "https://www.ycombinator.com/companies/careforce/jobs/Q4ekhMP-enterprise-sales-lead", "location": "Oakland, CA, US / San Francisco, CA, US / Remote (US)", "type": "Full-time", "role": "Product", "role_type": null, "salary_range": "$140 - $180", "equity_range": "", "experience": "6+ years", "visa": "US citizen/visa only", "skills": [] }, { "id": 114991, "title": "Customer Success & Delivery Lead ā€” Careforce", "url": "https://www.ycombinator.com/companies/careforce/jobs/0YNOnut-customer-success-delivery-lead-careforce", "location": "Alameda, CA, US / Remote (US; CA)", "type": "Full-time", "role": "Support", "role_type": null, "salary_range": "$120 - $140", "equity_range": "", "experience": "3+ years", "visa": "Will sponsor", "skills": [ "LLMs", "AI Agents" ] } ], "news": [], "launches": [ { "id": 85791, "title": "Careforce - Must-have AI agents šŸ¤– for Healthcare admin šŸ„", "tagline": "Get more patients in the door with AI agents for Healthcare Admin", "body": "Hi šŸ‘‹ Iā€™m [Huzaifa](https://www.linkedin.com/in/hsial/). At [Careforce](https://careforce.ai) we're eliminating the human-glue burden of admin & care coordination on staff with AI workers.\n\n### **TL;DR**\n\n* **Reduce the human-glue burden** on your health center staff for admin & care coordination tasks and increase revenue with Careforce AI Agents.\n* **Autonomously Call. Text. Schedule.** across multiple EMR, scheduling, & payer portals in 29 Languages and book 30% more appointments.\n* **Autonomously Sync. Analyze. Identify** unrealized revenue across all portals and plans, without needing to spend time & $$ integrating systems.\n\nhttps://www.youtube.com/watch?v=cWwsuSoAHgk\n\n# **The Problem**\n\nEven after spending almost $800B/yr (almost 70% of revenue) on staffing, Healthcare organizations leave 2/3rd of care unserviced, costing 30% in bookings & $250B/year in care coordination waste.\n\nMost care coordination & data sharing is still manually done by staff through phones, email, fax because of unintegrated systems and custom workflows too unique to automate out of the box.\n\n* **For health centers & practices** this means MAs (short-staffed with front desk and intake) end up spending most of their time on admin tasks and most patients are never outreached & scheduled for vital screenings/visits, leaving a 1/3rd of care unserviced.\n* **For Digital health & CCM companies** this means staffing admin & call centers for outreach, onboarding, task completions, reminders, or answering questions.\n* **For Payers** this means setting up a new call center or admin team every time a new program, benefit, or measure is launched to reach, schedule, onboard, or educate members.\n\n# **The Solution**\n\nCareforce creates autonomous agents that are able to take on these human-glue tasks and **complete them in the same way as your staff would without the need for integrations**. Our AI agents are already šŸŸ¢ Live with health centers and digital health companies helping analyze, call, schedule, and generate revenue.\n\n![uploaded image](/media/?type=post&id=85791&key=user_uploads/1090886/4b715375-b238-4976-931a-bee237740ed1)\n\n### **AngelicaāŸ”** **(Admin):**\n\nCan autonomously:\n\n* Call, text, email, and schedule patients autonomously\n* Outreach using 50+ editable scripts (mammograms, pre-post-op, onboarding etc.)\n* Speak in 29 Languages to engage and educate across demographics\n* Make 100 calls / min. and finish a yearā€™s worth of outreach in weeks\n* Leave Voicemails, Sending reminders, and autonomously retry patients as needed\n* Use EMR, Scheduling, payer and provider portals through UI or API Integrations\n\n### **DavidāŸ”** **(Data):**\n\nCan Autonomously:\n\n* Sync data from API and Integrations into a centralized AI-friendly data bucket.\n* Use UI to download data across EMRs & portals to create a Universal Patient View\n* Find unrealized revenue, and growth opportunity using your unique workflows\n* Prepare reports, and generate lists for AngelicaāŸ” to realize the unrealized revenue\n\n**1. David downloading report from an EMR portal**\n\n![uploaded image](/media/?type=post&id=85791&key=user_uploads/1090886/abeb0d09-f12f-40d1-9afd-be02a97357e8)\n\n**2. David** **calculating unrealized revenue**\n\n![uploaded image](/media/?type=post&id=85791&key=user_uploads/1090886/0a585ab1-1749-470f-897d-625600f6dcca)\n\n# **Our Mission šŸš€**\n\nAt Careforce our mission is to improve the world's capacity for care.\n\nWithin this coming year, Careforce will solve the interoperability issue for care coordination with David and Angelica and make admin days and admin tasks a think of the past. Doctors, and nurses can finally focus on the patients and a lot more people can get the care they need.\n\n# **Our Ask**\n\n### **Healthcare Orgs:**\n\nLet us take on your calling, coordination, and manual admin work so you can get more patients in the door without burning out your staff. We'd love to learn about your use cases and give you personalized demos unique to your use case. [Book time with us](https://cal.com/helpcare/30min) or email [bettercare@careforce.ai](https://mailto:bettercare@careforce.ai)\n\n### **Healthcare frustrated:**\n\nIf you are annoyed with the state of healthcare, especially around getting care and dealing with the administrative burden of it all. Send us an email at [bettercare@careforce.ai](https://mailto:bettercare@careforce.ai)\n\n![uploaded image](/media/?type=post&id=85791&key=user_uploads/1090886/15ed9b27-e2af-4550-b802-02087ff79cf0)\n\n", "url": "https://www.ycombinator.com/launches/MJj-careforce-must-have-ai-agents-for-healthcare-admin", "votes": 56, "created_at": "2024-11-22T04:13:51.837Z" } ] }, { "id": 30227, "name": "Caseflood.ai", "slug": "caseflood-ai", "former_names": [], "small_logo_thumb_url": "https://bookface-images.s3.amazonaws.com/small_logos/d31f3f49a5edce794bad2e27245bc567169b4853.png", "website": "https://caseflood.ai", "all_locations": "Miami, FL, USA", "long_description": "", "one_liner": "How elite law firms do intake", "team_size": 2, "industry": "B2B", "subindustry": "B2B -> Legal", "launched_at": 1736487685, "tags": [ "B2B", "Sales", "Legal", "Call Center", "AI" ], "tags_highlighted": [], "top_company": false, "isHiring": false, "nonprofit": false, "batch": "Winter 2025", "status": "Active", "industries": [ "B2B", "Legal" ], "regions": [ "United States of America", "America / Canada" ], "stage": "Early", "app_video_public": false, "demo_day_video_public": false, "app_answers": null, "question_answers": null, "url": "https://www.ycombinator.com/companies/caseflood-ai", "api": "https://devasheeshg.github.io/yc-api/batches/winter-2025/caseflood-ai.json", "year_founded": 2025, "city": "Miami", "country": "US", "linkedin_url": "https://www.linkedin.com/company/caseflood-ai", "x_url": "", "fb_url": null, "cb_url": null, "github_url": null, "logo_url": "https://bookface-images.s3.amazonaws.com/small_logos/d31f3f49a5edce794bad2e27245bc567169b4853.png", "app_video_url": null, "dday_video_url": null, "company_photos": [ "https://bookface-images.s3.us-west-2.amazonaws.com/attachments/0e1c62e5092f64b1c770e2664570060430fce319.png" ], "primary_partner": { "name": "Jared Friedman", "url": "https://www.ycombinator.com/people/jared-friedman" }, "founders": [ { "user_id": 2244729, "full_name": "Ethan Hilton", "title": "Founder/CEO", "founder_bio": "How elite law firms do intake | Ex-CMU AI", "is_active": true, "linkedin_url": "https://www.linkedin.com/in/ethan-hilton/", "x_url": "", "avatar_thumb_url": "https://bookface-images.s3.us-west-2.amazonaws.com/avatars/338ef9943557cb41965b0bc661bc1765ca55a22a.jpg" } ], "jobs": [], "news": [], "launches": [ { "id": 87869, "title": "Caseflood.ai: The AI Support Staff For Law Firms", "tagline": "Just like your current support team, but 5X better and 10X cheaper", "body": "# **TL;DR**\n\nWhat if a law firm could double its capacity without hiring a single person? [Caseflood.ai](http://Caseflood.ai) has engineered highly effective AI agents to do phone intake, client follow-up, and keep clients updated throughout their caseā€”giving attorneys dozens of hours back per week.\n\nImagine youā€™re an attorney, and every day, your calendar fills with paid consultations without you even answering the phone, retainers get signed without you manually chasing leads, and all 300 of your clients stay informed about their cases without you writing a single email. Thatā€™s Caseflood.\\\n\\\n\n\n# **šŸ‘«Ā The Team**\n\n[**Ethan:**](https://www.linkedin.com/in/ethan-hilton/) Started a legal leads startup at 16, making 5-figure MRR, and learned law firm operations and SMB sales. Went to CMU and studied AI and Business, but couldnā€™t stop thinking about all the operational inefficiencies in law firms, and eventually dropped out to solve it.\\\n[**Ayushman:**](https://www.linkedin.com/in/ayushman28/) Has been building enterprise AI software for Fortune 100 companies for the past 5 years, was Chief Data Scientist at Indiaā€™s first unicorn company, and led the fraud detection team for a 30M MAU delivery app. Holds an MS in AI from CMU.\\\n[**Tolen:**](https://www.linkedin.com/in/tolen-schreid/) Cut his teeth in UX when he co-founded a game with 9,000 DAU at age 15, built projects like an accurate astrophysics simulator, and was personally commended by the Indiana Governor at age 17 for his advances in engineering. Went to Purdue and studied computer engineering.\n\n# **āŒĀ The Problem**\n\n**Small firms donā€™t know how to deal with clients**.\\\n_Or at least, thatā€™s what Ethan saw through visiting \\~80 firms in his previous legal startup._ They couldnā€™t effectively:\n\n* intake new clients\n* do follow-ups to close clients\n* keep clients updated throughout their cases\n\n**Lawyers are stuck**ā€”if they answer calls, they lose billable hours and time. If they donā€™t, they lose potential clients.\n\n**Currently**, receptionists, intake specialists, case managers, and personal assistants eliminate those issues, but cost $60k+ per year each and itā€™s very difficult to find and train good ones (we met one lawyer who went through 3 receptionists in 6 weeks)ā€”and outsourcing is unreliable and still expensive.\n\n**Vicious cycle**: law firms want to spend more on advertising to get more clients, but getting more clients requires a larger support staff, and having a larger support staff means they canā€™t spend more on advertising. This causes stagnation.\n\n# āœ…Ā **Our Solution: The AI Support Staff For Law Firms**\n\nWe created the all-in-one system that intakes, closes, updates, and manages clients with AI agents that are 5X better and 10X cheaper when benchmarked against humans. Itā€™s like youā€™re running your law firm, but on easy mode.\n\n**Intake**: Luna, our multilingual AI intake specialist:\n\n* empathetically intakes clients\n* convinces callers to book consultations\n* answers questions\n* forwards callers to the appropriate attorney\n\nHer multimodal features let her take payments, retrieve client data, send information through texts during the call, and simultaneously communicate with other attorneys about whatā€™s happening in her call. She is the most advanced law firm intake system ever created.\n\n**Client communication**: Jess, our client manager:\n\n* interacts with clients via SMS\n* does personalized lead follow-up to get leads to sign a retainer\n* keeps clients updated throughout their case\n* schedules and reschedules meetings\n\nShe does this by integrating into law firm CRMs and case management software. She increases conversion rates with lead follow-up, saves attorneys dozens of hours per weekā€”allowing them to handle more casesā€”and heavily decreases their operational human costs.\n\n**5X better, 10X cheaper** than human staffā€”helping law firms reach peak performance.\n\n# **šŸ™Ā Our Ask**\n\nKnow a lawyer drowning in calls? Send them this.\\\n(or our website, [Caseflood.ai](http://Caseflood.ai))\n\nAre you a lawyer? Weā€™re already helping law firms across the US streamline their operationsā€”if you run a firm and want **more revenue, less busywork, and happier clients**, [letā€™s talk](https://cal.com/ethanhilton).\\\n(_use promo code **YCW25** and weā€™ll waive the $3,000 setup fee)_", "url": "https://www.ycombinator.com/launches/MrF-caseflood-ai-the-ai-support-staff-for-law-firms", "votes": 185, "created_at": "2025-02-20T18:53:49.873Z" } ] } ]